Step 01
Agent hits a wall
Scope, review rules, or trade-offs the agent cannot resolve from the repo alone.
Human judgment
at agent speed.
Concord runs Refinements when agents or teams are blocked, so work keeps moving at AI speed with human judgment in the loop.
How it works
When an agent needs a decision.
Agent starts the Refinement
Step 02
Cordia gathers input inside
Cordia interviews PMs and engineers async, follows up, and reconciles.
Step 03
Agent keeps working
The decision is stored with sources and next moves. This agent, and others after it, can read why.
The bottleneck
Agents ship faster than teams can align.
Concord runs Refinements to gather internal context before you commit or merge.
Refinement setup
Topic
Should we ship the new onboarding flow this quarter or defer for platform work?
Who you invite
Alex (PM), Tomas (Staff Eng), James (Eng Manager), Priya (Design). The four people who own scope and capacity.
What Cordia asks
Capacity trade-offs, dependencies, and what each person would defer if onboarding ships now.
Contributors
- Alex Rivera · Product ManagerCompleted
- Tomas Chen · Staff EngineerCompleted
- James Ko · Engineering ManagerCompleted
- Priya Anand · Design LeadIn progress
The decision
Verbatim from contributors
“I can staff onboarding or the auth refactor, not both. Someone needs to pick before we burn a sprint estimating blind.”
Tomas Chen · Staff Engineer
When agents stall
A decision inside the company unblocks the work.
Coding agents hit questions they cannot answer alone: scope calls, review bars, trade-offs. Concord gathers input from the people who know, records a decision with sources, and stores it for the next agent or teammate who needs to know why.
1
Agent needs a decision
Work stops until context exists inside the company.
Blocked on PR #412
Migration path unclear. Needs a staff review rule.
Paused on spec draft
Acceptance criteria missing. Cannot estimate.
Deploy workflow paused
Onboarding vs platform scope unresolved.
2
Context gathered inside
Cordia runs a Refinement with the people who know.
- Alex · PM
Refinement opens on the review question
Cordia scopes contributors and interview prompts.
- Tomas · Staff Eng
Cordia interviews eng and PM async
Tomas and Alex answer on scope and edge cases.
- Cordia · synthesis
Decision recorded
What was decided, disagreements kept visible, sources attached.
3
Agents continue
Same tools, same task, with the decision in context.
Resuming PR queue
Staff review required on migration files.
Drafting spec
Locked criteria from the stored decision.
Deploy unblocked
Welcome-only slice approved for Q3.
Where you already work
The decision layer your stack is missing.
GitHub, Linear, and Slack carry the work. Concord summarizes what people said, records the decision with sources, and stores it so any agent can read what the company decided and why.
GitHub
Follow the work in PRs and issues. Trigger Review Refinements before merge.
Linear
Start Refinements when alignment is missing on specs, bets, or ticket scope.
Slack
Trigger Refinements in thread. Contributors reply to Cordia where they already talk.
Claude and ChatGPT
Agents plugged into your stack can start a Refinement when they need an internal decision. Cordia gathers context, records the decision, and stores it for the next agent that needs it.
Reconciled, not averaged
When eng and product disagree, both views stay on the decision with sources. Concord does not smooth conflict away.
Stored and explainable
Decisions stay on record with who said what. Any agent can read what the company decided and why, later.
Judgment layer only
Concord does not replace GitHub, Linear, or Slack. It closes the loop on decisions inside them.
FAQ
Common questions
Who runs a Refinement?
Whoever owns the call: PM, eng lead, founder, or an agent in your stack. They need authority to act on the output.
What do I get back?
A stored decision: what was decided, named disagreements, next moves, and source quotes from each contributor.
How do contributors participate?
You invite them. They talk to Cordia async in the app or via Slack. Typical reply time is minutes, not a scheduled meeting.
What happens when people disagree?
Both views stay on the decision record with attribution. Concord does not pick a winner or average conflicting answers.
Can I use this for agent-generated PRs?
Yes. Run a Review Refinement before merge. Cordia asks engineers what needs a human pass, what failed in staging, and what rule would have caught it.
Does Concord execute the next steps?
No. Concord runs Refinements and returns the decision. Your team and agents ship in GitHub, Linear, and whatever else you already use.
Do I need integrations?
No to start. Add Slack to trigger Refinements and reply in thread, Linear when alignment is missing on tickets, GitHub for PR review Refinements, and Claude or ChatGPT so agents can start Refinements from your stack.
How is this different from Notion or a survey?
Notion is static. Surveys ask once and aggregate. Concord interviews the people who know, follows up, and stores an explainable decision with sources.
Run your first Refinement on a live question.
Get started free
Scope in minutes. Contributors reply async. No integrations to start.